Videocon Industries — videocon d2h not able to see the selected channels from last to months

sameer kambli

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400614

Dear Team,
I have recharge online two three
days back by selecting the required channels.We
were able to see the selected channels from last one and half
week.But again as per last month issue we are not
able see the selected channels also.
After doing the recharge also
channels getting discontinued, what type service you all are
providing to the customer.Why this is happening
again and again, do u think we only have this work in our
hand...We need proper reason for this
discontinue service. Also start the discontinued channels
immediately.

No action...No response...
Even we are not able to contact customer care as on ivr getting response as ur service get resumed...and call gets disconnected.
Will your this issue...atleast reply that much...

D2H ID[protected]

Regards,
Sameer Kambli

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Comments

d2h Customer Care

from Delhi, Delhi

Dear Sameer,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Dear Sameer,

We would like to inform you that as per discussion over the call on RTN 2 ([protected]) you are not using D2H services and RTN 1 ([protected]) was switched off. Kindly let us know if you need any further assistance.

Thanks & regards