[Resolved]  Videocon Industries — videocon d2h sends too much of spam sms and emails

Address:560075
Website:www.videocond2h.com

Hi everyone,

This is so annoying that videocon d2h is sending too much of spam sms and emails almost every day. I tried and raised the complaint address them to stop these spam acts since many months but they did not stop yet even after they claim that such things will be stopped.

The frustrating part of this is they do not have proper or even qualified customer support.in fact when tried to unsubscribe the email promotions i couldn't unsubscribe because the result of the unsubscribe page is always ends up with some kind of error/null. Which clearly means that video d2h service do not want the customers to stay away from their bs promotions.

Not just that, videocon d2h starts to show the usage expiry details before 2 weeks, it would made sense if they just start to show such expiry popups before 3 to 5 days. That totally sucks when that just keep popping up on every 4 minutes even you try to remove using the remote button.

After all they do not even let you call their customer service number if your account is not recharged. I mean what the hell???

Videocon d2h = worst service, con packages, spam emails, spam sms, frustrations, etc...

I wish i could remove this lunatic dth but unfortunately i happen to buy hd set top box which is a huge investment on my side. It would be great if this pathetic videos takes back its product and return my money.

However i need a help of a lawyer to take action against videocons unlawful act.
Was this information helpful?
No (0)
Yes (0)
Aug 24, 2017
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Jul 23, 2017
Updated by ranjan.ranjan
This is the purposeful error I get When I try to unsubscribe from their spam emails.

Verified Support
Jul 24, 2017
Videocon Industries Customer Care's response
Dear Customer,

Request you to write to us at [protected]@d2h.com to help you better in this regard.

Warm Regards,
Videocon d2h Team
Complaint comments 

Comments

Name; KIRANKUMARVARMA P
CUSTOMER ID:[protected]
REGISTERED MOBILE NO:[protected]
CHANGE NO TO: [protected]
please do needful.
Videocon Industries Customer Care's response, Jul 27, 2017
Verified Support
Dear Customer,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Videocon Industries Customer Care's response, Jul 27, 2017
Verified Support
Dear Customer,

We would like to inform you that mobile number # 9182272263 has been updated in our records as registered telephone numbers of your d2h account.

Warm Regards,
Videocon d2h Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Videocon Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    4625
    Pending
    0
    Resolved
    2094
    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    View all Videocon Industries contact information