Videocon Industries — videocon d2h service provider

Namrata Mowar

Address:	Videocon d2h services
Website:	D2h.com

I have recharged videocon d2h in morning 1st tym with 400 then with 100 but channel not resumed. As d have closed ct care services for lockdown unable to talk with any customer care executive. Every time we cl their number they r saying that within 10 minutes channels will resumed. We also contact with their facebook page & escalated d issue but not getting any reply. Its been 8 hours now but channels not resumed till. They r cheating their customers like anything. Pls look upon d matter & help us to resume channels..

D2h registered mb _[protected]

D2h customer id _[protected]

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Comments

Shiva Singh visen

मेरा पिछला मोबाइल नंबर खो गया है जिस के कारण मेरा d3h बंद हो गया है और मुझे अपना d2h फिर से शुरू करना है जिस के लिए मे चाहता हू कि आप मेरा मोबाइल नंबर बदलने का कष्ट करें

Shiva Singh visen 's reply, Apr 5, 2020

मुझे अपना mobile phone number change karna hai

d2h Customer Care's response, Apr 6, 2020

Dear Shiva,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards

DivyBhawani Pratap Singh Chauhan

I have recharged my d2h account for past 24 hours and still the channels are not working tried calling customer care for 2 hours yet no one picked up.
I don't know what to do they won't even reply on mail!
Fir tv showed E-16-4 ERROR now. It shows E100-4 error

d2h Customer Care's response, Apr 6, 2020

Dear Customer,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Dear Namrata,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

dhaval popat

Wrong id :[protected]
right id :[protected]
amt : 413
tx id : wrec[protected]nikhil
pls i was recharge on wrong vediocon dish tv recharge.

pls i request to you transfer to recharge amount in worng id to right id .

dhaval popat's reply, Apr 1, 2020

SIR ANY UPDATE

d2h Customer Care's response, Apr 8, 2020

Dear Dhaval,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards

Harshanand Swami

I made a complaint officially at videocon site for my set up box was not working. They did not respond to my complaint and after 2 days one person from videocon called me and asking for more money. This is not acceptable.
Mobile no is [protected]

d2h Customer Care's response, Apr 8, 2020

Dear Harshanand,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards