[Resolved]  Videocon Industries — videocon d2h set top box and software fault - displays message scanning satellite st2 jagigrahakjago

Address:	South Goa, Goa
Website:	www.jagograhakjago.co.in

My videocon d2h id is[protected] and connection in the name of darshan n. Mirajkar. On behalf if my younger brother i am registering the complaint.
On 28th february at about 1.00 pm the lcd screen showed black screen displaying a message 'scanning satellite st2'.in the evening on the same day i called to customer care of videocon d2h and they said we are registering a complaint and the technician will come within 24 hours to sort the issue. It was told by customer care that your validity of set top box has expired and needs to replace it with certain cost. The charges of the technician will be rs. 250/-. Now the question is why i have to face the fault and pay for no reason of mine. I have also dishtv connection since jan. 2007
(11 years back) at my other house and still never faced problem in respect of set top box or the software issue with dishtv. Better solve the issue at no cost from me other than technician cost or you will lose another customer. Poor quality of set top box and software by videocon d2h. Awaiting a positive response.
Regards
Darshan n. Mirajkar, margao, goa
Mobile no. [protected]
Email id: [protected]@gmail.com