Videocon Industries — videocon d2h setup box exchange

Website:

www.videocond2h.com

Hello sir/madam,
I complain my videocon d2h setup box exchange normal to HD setup box on 6 Sept 2018 he said to me next 24 hour your problem is resolved but there is no. Engineer visited at my home till now 14 Sept 2018 again 2-3 times I called in his customer services they give me again time per day but problem is not solved and the told me on 6 Sept 2018 for charges regards setup box normal to hd. I recharged my account 999 ₹ for exchange setup box now I called his customer services and they told me there is some technical issues and said to me your complain is not registered against exchange d2h setup box normal to hd. He said to me there is some technical issues is can't see your complain in our worksheet but my d2h money cut per day basics. I want my problem is resolved as soon as possible and my leps money back in my d2h account.

My videocon d2h customer id is 140394.
Today I called his customer service the harassing me for check my calling record and if I'm wrong they did not give my money deduct by his company.

Complain numbers -

Dear PRATIK SHARMA your Complaint No.[protected] for Customer ID 1403941 has been registered and will get resolved till Tuesday, September 11, 2018 06.00 PM .

Dear PRATIK SHARMA your Complaint No.[protected] for Customer ID 1403941 has been registered and will get resolved till Thursday, September 13, 2018 02.21 PM .

Dear PRATIK SHARMA your Complaint No.[protected] for Customer ID 1403941 has been registered and will get resolved till Friday, September 14, 2018 02.05 PM .