[Resolved] Videocon Industries — videocon ddb led vju32'fh tv | |||
I had purchased a videocon 32' led tv from vijay sales, faridabad on 31.12.2014 under scheme of 3 years warranty. After some time there was some problem/defect in led functioning. I registered complaint in videocon customer care. The engineer from company attended the complaint and rectified it but it was not a long run solution as the problem persist again very soon. The problem occurs differently every time which can be verified with the records/ complaint made with company since the purchase of product. It has become a headache rather to enjoy the product which have been purchased in thousands of rupees. Warrant does not mean that company sell a defected piece of product and customer suffers and use it in repaired condition regularly. Few months back official of company told me replacement of product with new one but nothing is done so far and i am facing the disfunction of product regularly anytime. Was this information helpful? | |||
Nov 16, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Oct 05, 2017 Videocon Industries Customer Care's response Dear Customer(C G), Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team Verified Support Oct 09, 2017 Videocon Industries Customer Care's response Dear Customer(C G), We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance. Regards, Videocon Customer Support Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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