Videocon Industries — videocon led panel issue

Address:

Thane, Maharashtra, 400608

Hi

We have registered complaint for videocon 4k 43 inch tv panel issue to videocon almost 4 months back. After so many follow ups, from mulund west service center person asked us to bring tv at mulund office as new panel is available.

As he asked us to reach with tv on our own cost as he don't have person, we reached at office with tv after two days person is asking us to take broken panel tv instead of new panel changed. When we told him we don't want this broken tv as our tv is in new condition except panel issue. He said there is no guarantee of replacement of panel in future also.

Please help to get resolved this complaint.

Thanks