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Videocon Industries — videocon tv mt5508

Hi,

I purchased a videocon tv (Model mt5508) around 8 months back.
And ever since, i have been facing problems with the tv. I am not able to watch tv properly since last 1.5 months. It has motherboard issues. There are issues with the wifi, most of the apps (Like netflix) are not supported, the apps are crashing, wifi is not connecting. The tv has just become a liability to me.

I have been trying to reach out to their customer care but the ivrs is always on busy tone. I have sent numerous reminders too over email but there is no response. Please help me resolve this issue asap.

Regards,
Sailesh
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Mar 12, 2018

Complaint Status

Videocon Industries customer support has been notified about the posted complaint.
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Comments

I am getting 5 to 6 calls from Videocon D2H, if i block one number, they call different numbers. its frustrating me, i had already registered my number.

I am getting calls when i am in the meeting, travelling and sleeping.

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    Videocon Industries
    Customer Care Service
    Customer satisfaction rating
    41%
    Complaints
    4473
    Pending
    0
    Resolved
    1773
    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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