[Resolved]  Videocon Industries — Volume is not working in my lcd

Address:Muzaffarnagar, Uttar Pradesh, 251001
Website:www.consumercomplant.in

Hi my name is Arun Kumar and I am using Videocon LCD and I am facing VOLUME 📣 problem volume is not working whenever I increase volume by my remote that is going decrease by tv button automatically.
Now my I put a complete in VIDEOCON but they are saying you have to come in our services centre to fix the problem because your product is one year old but still in warranty
I don't understand I have warranty card of Three years
And there is not written after complete one year you have to go service centre with your product. On warranty card only written 3 years warranty Now I need service by company at my house and I will not pay anything for that because i have warranty. Cars with three years .
COMPLETE NO-GHA[protected]
MOBILE NUMBER-[protected]
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May 27, 2017
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2017
Videocon Industries Customer Care's response
Dear max08890889,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team
Verified Support
Apr 26, 2017
Videocon Industries Customer Care's response
Dear max08890889

We tried to reach you but your no. was not contactable. Kindly contact Vikas Rathi [protected].
Regards,
Regards,
Videocon Online Team
Complaint comments 

Comments

Recently I bought Videocon tab max but it hangs and sometimes it always goes back frequently to main menu. I even reboot many a times. Even restores it. But remains the same. What shall I do?
Dear max08890889

We tried to reach you but your no. was not contactable. Kindly contact Vikas Rathi [protected].
Regards,
Regards,
Videocon Online Team

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    +91 12 4671 0600
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    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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