Videocon Industries — want to change old rtn to new rtn | |||
Dear videocon d2h, as i lost my mobile which having my rtn sim, so now i wish to change my old rtn [protected] to new rtn [protected] Cutomer id is[protected]. Because of old rtn i am unable to choose the channel packs as per new trai regulations, so it is humble request to you please take appropriate actions for the same, otherwise forcefully ill hv to go with another operator. Thank you Was this information helpful? | |||
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Videocon Industries customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
I am a vediocon customer & they doesn't not provide free channels & I complain for this many times bt they don't resolve this issue & said u have to do recharge for free channels also which is not fair ..so plz help in resolving my issue
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d2h Customer Care's response, Mar 19, 2019
Dear Customer (pri gu),
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
d2h Customer Care's response, Mar 23, 2019
Dear Customer (pri gu),
We would like to inform that currently your account status is Disconnected, so kindly recharge the account and you can make the changes in the package through the website or application as well.
Regards,
Team d2h
We would like to inform that currently your account status is Disconnected, so kindly recharge the account and you can make the changes in the package through the website or application as well.
Regards,
Team d2h
Dear Naveen,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.
Regards,
Team d2h
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.
Regards,
Team d2h
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
As discussed over the call with you on RTN- 7974337967, the issue has been resolved.
Regards,
Team d2h