[Resolved]  Videocon Industries — Wrong account get credited for Videocon D2H recharge

Videocon D2H — Wrong account get credited for recharge
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Dear Team,

I want to inform you that while recharging through GOOGLE PAY APP for my monthly 347 Rs. MONTHLY RECHARGE OF GOLD PACK I have recharge wrongly Customer ID[[protected]](GRACY COELHO ) instead of a Correct Customer ID.[[protected]]. Both are my account but[protected] is my older ID and [[protected]] is the newer account ID with register [[protected]] Mobile number. So I immediately called Videocon d2h customer care and as confirmed with your customer care no [protected] it is wrongly credited into my another account. I request you to kindly give credit/transfer of amount Rs. 347- in my account[[protected]] immediately.

Find enclosed the screenshot of my both Videocon D2H id and transaction for your ready reference:

Additional information about my recharge transaction:

MY CUSTOMER ID:[[protected]]
Customer Name: LILADHAR JADHV
Transaction Amount: Rs.347/-

Recharge is done through GOOGLE PAY

Details of my bank a/c.

NAME OF THE: IDFCFIRST BANK
Bank account no- [[protected]]
TRANSACTION ID : UPI/MOB/[protected]/UPI
Recharge amount- 347 Rs
Date and time- 26 Feb 2021 07:54 PM
Recharge mode- through GOOGLE PAY mobile no. [+[protected] with GOOGLE PAY UPI ID : UPI/MOB/[protected]/UPI