Videocon Industries — wrong d2h number recharged through mobikwik

Address:382330
Website:www.d2h.com

By mistake i did the wrong d2h recharge of rs. 657 rs. To the number[protected] instead of[protected] from mobikwik e-wallet at 3.53 pm dated on 27/12/2018

I immediately informed the mobikwik customer care regarding this but they refrained from reverting the money to my wallet. Then i made a call to videocon d2h customer care but they advised me to register a complaint through email but no response has been received till date,

The mentioned number[protected] is linked with my videocon user id 32387253.

My details are as under:

1) videocon d2h id: 32387253

2) registered number:[protected]

3) bank details:[protected]

4) mode of payment: mobikwik e-wallet linked with number[protected]

5) amount of recharge: 657 inr

6) mobikwik order detail: vid[protected] dec 2018, 03:53 pm ist)

Further, i attached the screenshot of every detail for your better understanding & smooth resolution.

I request you to kindly revert my money back to the mobikwik wallet/ bank so that i can use that amount to recharge my actual registered number.

Regards,
Urvish raval
+2 photos
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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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