[Resolved]  Videocon Industries — wrongly recharged

Address:Sargiguda, Maruti Building, 767033

Sir,
I have wrongly recharged ID No. 18823656 for Rs. 500 on 08.01.2020 through mobikwik.
The order no is MBK[protected]

Please reverse back the amount to my mobikwik vallet for which I will be thankful to you.
Earlier I was vidiocon d2h subscriber and i was alotted the above id.
But now I dont own any vidiocon d2h connection.
Yours fairhfully,
Biswanath Patra
Odisha, India
Mob no. [protected]
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Aug 9, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
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Comments

Dear Biswanath,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Dear Biswanath,

We would like to inform you that we have not found any recharge on 08/01/2020 on customer Id[protected] so, we are unable to process the refund. Kindly let us know if you need any further assistance.

Thanks & regards

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