[Resolved] Videocon — LED 40 | |||||
1) The LED is warranted till june 2019. 2) Display Problems started in June 2016 3) I am following up with company officials 4) No satisfactory response 5) No repair till date 6) HCP/Warranty No. :345523 TekCare India (Authorized service agency of Videocon) 7) Equipment serial number :[protected] 8)Model Code :VKC-40FH 9) Dealer's name :SNEHANJALI RETAIL PVT LTD, BOISAR Was this information helpful? | |||||
Oct 17, 2016 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Sep 06, 2016 Videocon Industries Customer Care's response Dear Vinay thattey, We are sorry for the experience you had. Please share your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi. Regards, Videocon Online Team Verified Support Sep 16, 2016 Videocon Industries Customer Care's response Dear Vinay thattey, We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance. Regards, Videocon Online Team | |||||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
I am already in communication with you for past two and half month and followings address :
[protected]@vgmail.in>; [protected]@videoconmail.com; ; ;[protected]@vgmail.in>; ; harshit.[protected]@vgmail.in.
Any have I have shared my complaint on [protected]@vgmail.in . Can U pl give me a POSITIVE RESPONSE .
Till date there is no satisfactory response from company . From Mumbai office, they have called me and promised to replace set before 12/09/2016 . Let us see, whether, they keep their promise .