[Resolved]  Videocon — non attending of complaint of washing machine

Website:

videoconworld.com

I bought a videocon fully automatic top load washing machine on 4th dec 2016. Bt aftr few months it started malfunctioning. Twice i complaint about the problem and twice there service man came but could not fix the problem. 3rd time when i complaint, the same serviceman came but still could not fix the problem and over that also took the service code from us and closed the complaint reporting as okay. After that once i went to the store from where i bought and made complaint through them but that time not a single day any serviceman came. After that i msgd many times for service but no reply came from videocon. Being fed up i again went last time to the store and from there took videocons complaint number and registered complaint on 30th oct 2017, and the next day the same serviceman came and changed the water inlet valve and after that he asked for the service code but i refused to give him and said that i ll give only after i check and be satisfied. When i checked the same problem again and i called the serviceman and said him and after that he said that he is not understanding about the problem so any other serviceman will come on tuesday. On wednesday i went to the store again and said them everything aftrwghich they gave me the contact number of the area service manager mr. Gurpreet. I called him and said evrything after which he said that he will talk to the service man who came earlier and inform me. This incident was on 9/11/2017 and today is 12/11/2017.in between these days i ve called him numerous times but he did not receive a single time. Even many a times i found call waiting which clearly signifies that intentionaly he is avoiding my call. Intentionaly they are avoiding this service as because next month on 4th dec my warranty will be over. Please look into this matter and i want videocon to learn to give good service. The complaint reference number is jal[protected]. I can be contacted through [protected]/[protected].
Please help me out as intentionaly videocon is playing cunning games with its customer.