[Resolved]  Videocon — Signal issue... Customer id[protected]

Address:	Nainital, Uttarakhand, 263002
Website:	www.videocond2h.com

I am facing signal issues from last 15 days. I registered my complaint on 16, 19, 20, 24 and 28th sep 2016. I keep on calling every day what i get is false commitment that engineer will visit in 24 hrs but no one has even called me yet. All i get is complaint no. Nothing else. There is no one who will take responsibility to take action against it. I dont know what you are giving to regular customer who pay monthly. I really feel bad, thinking again & again why i have chosen this company who don't ever care what his customer feel about his services. I will recommend all other never use services of this company. There is no one who will take responsibility to take action against it. If they are giving such services. What his customer feel about his services. I will recommend all other never use services of this company. Even your customer care senior employee mr vikas from mohali punjab centre don't know how to talk to the client who is having some problem with your product. Your system shows that you have send a command to my d2h box for reboot twice for better signal quality but as per mr vikas you have not registered any complaint in last 15 days, he is making fool to your clients, even i have received 3 calls from your engineer but the problem is still exist. I am requesting you to pls trained more to mr vikas...