Vienna / The Grid Spe Global — saree

I have placed an order for a sree that looked so beautiful during an order on 13th march. I have not recieved any order confirmation. I had sent an email to them in this regard by my mail has bounced back twice. However i had recieved the order no qazza20212 worth of rs. 533. The quality of the saree so bad that its not even worth of rs. 50/-.. Very disappointed and they is no contact number of these people and either their email doesnt work..
Want to check how can i get my amount back