[Resolved]  Vijay Sales — damage led tv

Address:

New Delhi, Delhi, 110015

Dear sir/madam,

We purchased panasonic 55” led tv (Model no-th55es500d) from vijay sales rajouri garden on 02.07.2018 (Invoice number 311-r-sif 1563). After the few days of delivery and installation we remove light blue sticker from led panel and we saw one white thing coming from led tv above sight.

When we complaint about this with vijay sales and panasonic they send his person for investigation.in which he confirmed this unit is not ok which is manufacture fault and they will replace in coming days. After few days today on 23.07.2018 they send replacement tv. But when panasonic technician open this new tv box we saw lots of dust and all over the tv and connecting wires. Vijay sales and panasonic company cheating with his customers.

I called panasonic company and vijay sales staff about this but no one reply me till yesterday. I request you kindly take action against both the companies and refund my money from them.

Today panasonic company told me to replace this unit with other one. But now how i can trust on them. I have very strong feeling that they will send me used/repair or old tv again. I cant trust on both companies.

I am very upset and disappointed with panasonic and vijay sales way of working. Please help me to refund my money from vijay sales.

Regards rajnish marwah