Vijay Sales — delivery not done on committed date 10.06.2019

Address:

vijay sales bhandup west 400078, Mumbai City, Maharashtra, 400078

Booked a Samsung double door convertible refrigerator on dt 08.06.2019. delivery committed by 10.06.2019 which is not done, not even a single call from concern in a whole day. instead of that i have done a follow up 4 times.

1st call on 1 pm-delivery time is 2 to 8 pm (said by a lady staff)
2nd call on 5 pm-your delivery is today only (said by a lady staff)
3rd- you will receive by 8.30pm (said by a male staff)
4th- delivery boy is not picking a call i will call you in some time (said by a mail staff).

and after this didn`t receive any call or update..
this is my 4th time buying a product from vijay sales bhandup west (400078)
store which is located near sangrila company..

what is exactly happening please tell me..

seriously not acceptable this things from vijay sales.. not happy with this service..

regards,
kamlesh gupta.