[Resolved]  Vijay Sales — have purchased samsung refrigerator on 30th june but still not yet delivered

Address:

Pune, Maharashtra, 411019

Hi,

I have purchased full debit amount for samsung refrigerator on 30th june from vijay sales chinchwad but still not yet delivered & giving reason that the same model is out of stock. They promised to deliver in between 15 to 20 th july & after that i did follow up but still gave the same reason & asking to take other available model why should i take other model when i like the same model which i purchased? Or else asked me to wait till 20th july. This is not the correct way to behave with customers. Also, i again did follw up after 20 th, i. E on 22nd july, again gave the same reason & asked me to wait till first week of august..
I have doubt now that they won't be deliver in august as well. Can you please look into this matter & escalate to higher level.

V. No : 195 pch06 17so 3599
Name : niranjan shah
Mobile : [removed]
Purchase date : 30/06/2017