Vijay Sales — Hitachi Air conditioner

Address:Thane, Maharashtra, 400603
Website:Hitachi Air Conditioner

FAULTY AIR CONDITIONER

I have purchased a 1.5 Ton Split Air Conditioner from your Thane LBS Branch on 20th October 2016 vide Sales Invoice No190-BWG10-16SIFPAW 237. The said Air Conditioner has been giving constant problems and I have called the technician many times in last four months which you can check from your call record. Even the gas refilling has been done by the technician but still the problem persist, I made a personal visit to your Outlet and met Mr Inderjeet (Executive) regarding the same, who according to me was favouring the company and requested me to refill the gas once more Which according to me is not a satisfactory answer.

So it’s a kind request to replace the said unit at the earliest and oblige.
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Vijay Sales customer support has been notified about the posted complaint.
May 23, 2017
Updated by aloktodi
Defective Product

Its very sad that being one of the top brand Vijay sales is selling such a poor and degraded Hitachi product. Please look into the matters and refund us ...
Date. Complaint No
02.01.2017. [protected]
19.01.2017. [protected]
28.01.2017. [protected]
30.01.2017. [protected]
13.02.2017. [protected]
29.03.2017. [protected]
15.04.2017. [protected]
Many more complain are also done we have just provided some complain numbers...I have paid a good amt for new Hitachi split air conditioner but facing terrible problem from the date of purchase...
It's affecting the reputationl of Vijay sales and it's valuable customers. Who trust blindly on Vijay sales...
May 23, 2017
Updated by aloktodi
I request Vijay sales to refund my amount as early as possible so we can trust Vijay sales in coming future...
Looking forward for your favorable co-operation...
Complaint comments 

Comments

Dear aloktodi,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi
Dear aloktodi,

We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Hitachi

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