Vijay Sales — Item delivery update not available and late delivery

Hello Team,

I have ordered a product on vijay sales on 1st of Jan and its been 5 days since there is no update only the status change to shipped from processing yesterday I.e 4th of Jan and till now no update.

When called to customer support they ask for call back and call never comes back.
They ask to call online department they are cheap guys who don't bother about company and tell jao complaint karlo aise baat karte hai koi customer se.