[Resolved]  Vijay Sales — my damage refrigerator is still not been replace

Address:

Mumbai City, Maharashtra

Respected

I imtiaz ([protected]) receive my samsung single door refrigerator on 30th october 2018. At 9:00 pm which seems to be damage i called customer care and inform the same as delivery man refuse to take the same. But from that date till 7th november 2018 no one help me for my concern. I kept calling to the vijay sales chembur store customer care but it was only words.in vijaysales chembur branch i spoke to pinky and she inform me that she will take care of the same but when i called again on 6th november after 2 days of the call made she said she forgot and she will delivery it on dated 7th november 2018. But again on dated 7th november she again called me and said it will be delivery on 8th november 2018 as the delivery boy forget to pick the refrigerator. As i live alone it was worst for me to wait as i have to go on job after 3:30 pm and they are not ready to delivery my refrigerator before 3 pm i have already taken 2 leaves from my office and which have mage my lost i have also mail them but no revert no the mail nor proper help made. Hence want all my lost to be taken by the company.
My leaves loss 2 days
My food / cold drink got nassy
My time for more then 8 days wasted calling and speaking with them.

Regards
Imtiaz thange.