Vijay Sales — No process on refund after cancelling order

Address:	New Delhi, Delhi, 110085
Website:	www.vijaysales.com

Myself CHANDRAKANT SINGH bought Aquaguard Superb RO+UV+UF from Vijay Sales Pitampura branch, HD-2, Block-HD, Pitampura residential scheme, Delhi on 15 march 2017 via credit card payment of Rs.16500/-
Before delivery I cancelled the order telephonically which was accepted and I was assured that refund will be processed within 7 to 10 days and will be informed.
Till now they have neither contacted me nor picking the phone provided on bill. It is very unsatisfactory service. I have been a regular customer at Vijay sales and bought most of my electronic and home appliances from vijay sales. This time its disappointing.
V.No- 301-DPR03-17SOA 272
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