[Resolved] Vijay Sales — Non delivery of product as per the agreed time / date of delivery | |||
Dear all, I have purchased a tv set (Order no[protected], vise led vh39h601) fro vijay sales on 14th august 2016 on the term that it will be delivered on 15th aug 2016. Was assured by the store manager as well on this. And once the purchase was complete, vijay sales started there hide and seek game. I called the customer care from 12 noon till 10.00 pm, as they keep assuring me that that the product will be delivered shortly. But finally am writing this ti update everyone that vijay sales is a fraud and they never do what you pay them for. Now i have to wait for 1 week to get the tv installed at home. I would like to update everyone that kindly get all these things in writing from any store. Government should have a clear law against all there store who ask for upfront money for product stating various false promises or offers. I would like to loge a complain through this forum. Thanks. Was this information helpful? | |||
Dec 13, 2016 Complaint marked as Resolved Vijay Sales customer support has been notified about the posted complaint. Verified Support Nov 12, 2016 Vijay Sales Customer Care's response Dear Sir, Please accept our apologies for any inconvenience caused due to the delay in product delivery, we truly regret the same. We assure you that going forward, we will strive to provide your kindself with the best services and there will be no reoccurences of the earlier experience faced. We would request you to kindly connect with us on email id : [protected]@vijaysales.com, as and when required and we would be delighted to be of assistance. Thanking you once again for your valued patronage with Vijay Sales. Best regards Mahesh Desai | |||
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1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
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