[Resolved]  Vijay Sales — offer made was different than what was delivered

Address:

Thane, Maharashtra

It is very disappointing & very bad customer service when your salespeople have been given the target to be meet & sell product promising a lot of freebies (For me it was insurance) & when i went to get that activated i was told offer was unavailable??? Why???

I was informed i can get the necessary arrangement on the phone & get the insurance arranged within 15days of the product being sold to me.

Invoice code :[protected] dated 21st june 2015

What liars cust sales guys could be just to get sale???

I demand a compensation against the mis selling your sales guy did else abide by the sales t&c.

Why was i not informed the insurance could be taken only in 48hours for the time of sales on the date of sale???

Also when i came in the very next day why was the sales representative who sold the product could not arrange someone else very much physically present in your store (Mira road (E) thane) to arrange this for me in his absence.

Your sales rep absence could not be compensated at the cost of the product & service sold to me.

I am not thankful with the customer service i received from you.

Every time i visit this store (Mira road (E) thane 401107) store i am always disappointed because i had good service provided to me at a different store (Hub mall, goregaon e) hence thought it would be better in this store as well. . . However i was wrong.

Lairs !!!