Vijay Sales — pathetic service since installation

Website:

www.vijaysales.com

I've bought the whirlpool magicool inverter ac from prabhadevi branch on 16th september. I had requested to deliver it on 22nd september. I got the delivery on 23rd september. As per my request, they arranged installation on 25th september and since then i started facing issues with vijay sales. The installation was so terrible. I'm not able to attach images due to limited size but i can definitely share on an email id if required. The people who came for installation was very unprofessional, we were charged double of the installation price which was told at the time of purchasing ac. At the time of the installation, we had to coordinate with vijay sales and these people who came for installation over a conference calls. There was no coordination between the sales team of vijay sales and these people who claimed that they are from whirlpool. We got really pathetic service. After installation, i sent them all the pictures over an email and after multiple follow ups, the same people came to fix it without informing us. They demanded for service charges again and then i had to take both the the person who came to fix the mess and the sales person of vijay sales on a conference call. After that i requested for demo on sunday. The guy didn't even show up and updated that he has completed the demo. Yesterday, again i was on conference call and cse assured me that he will be coming by evening itself but he didn't show up!
This has been really ridiculous and pathetic service. Being a customer, i've to coordinate each and every time with various team members of vijay sales just to get my things done.
I appreciate a help from you asap.

Regards,
Sayali