Vijay Sales — provided false details about product/wrong product sold

 
1 Review
Plot No. 10 & 11, Sector Jail Land, Urban Estate, Nr. Sohna Road, Jacobpura, Haryana, Gurugram, Haryana, India
 ER. Pankaj on Nov 11, 2019
I had purchased a "Godrej Eon Allure" Top Load Automatic Washing Machine from Vijay Sales on 24/10/2019. They told me Machine has Inbuilt Water Heater in it and the cost of Machine is Rs. 17400. Machine also shows Temperature option on panel, but during use I found no rise in water temperature. When I filed a complaint in Godrej Customer Care with complaint no. F[protected], Service boy attended the complaint and told me this machine do not have water heater, then I called Vijay Sales and told problem to them and request them for Replacement of Machine with "Water Heater Machine" but they denied for replacement.

provided false details about product/wrong product sold
provided false details about product/wrong product sold

Complaint Status


[Nov 12, 2019] Vijay Sales customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    12%
    Complaints
    1036
    Pending
    0
    Resolved
    121
    phone
    +91 22 6171 1071
    +91 22 6622 7722
    +91 22 6171 3333
    location
    1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
    Vijay Sales - provided false details about product/wrong product sold