Vijay Sales — Sony home theater dav tz145 | |||||
Per attached invoice copy dt.24.06.2017 the product sony dvd home theater was delivered to my home address in thane on 26.06.2017 (Delay of 1 day) & was assured that within 2 working days it shall be installed. Today after delay of 5 days till now the above mentioned product is not installed & lying in the sealed box. Have followed up last 5 days to the maximum efforts to solve the issue asap. Today afternoon through teleconference call between vijay sales ghodbunder br & sony center thane assuring me by 7pm the responsible person shall visit my home & do the needful for installation of the said product. But it did not happen & the vendor did'nt had any courtesy to inform me why the deadline was not met.. So i again through phone informed vijay sales showroom tel # +[protected] made an humble request to send their transport to collect back the said product & issue me a credit note by tomorrow 03.07.2017. Would also request your office to look into my pending issue & inform the vendor to issue me a credit note asap after collection of the said product from my home address as above. Your co-operation in this regards shall be highly appreciated. Thanking you. With regards Sudeep roy Was this information helpful? | |||||
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Vijay Sales customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I have bought a TV from Vijay sales and they just delivered me with the TV. No service for wall mounting. And now when i call for complaints they don't even receive my call. They don't attend their customers after selling the product. Worst customer service...
Reply
The AC was purchased from your Indirapuram Ghaziabad outlet on 4th Sept 2016. Its performance is very poor. It broke down 4 times during short period. From Oct '16 to March '17 it was not used.
I request replacement or free extended warranty for two years more.
R.P. Srivastava
Mobile- [protected]
I request replacement or free extended warranty for two years more.
R.P. Srivastava
Mobile- [protected]
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+91 22 6171 1071
+91 22 6622 7722
+91 22 6171 3333
1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
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