[Resolved] Vijay Sales — videocon ac, videocon led tv | |||
3 nos AC purchased. Substandard quality. In last 2 years all AC had gas leaks and spent thrice for the same. Company service centre advised to replace aluminium coils with copper ones . Done so at cost of Rs 20000. Inspire of this again there is gas leaks and none of the AC are working. I shall be submitting a complaint to consumer forum and court against vijay sales and videocon for the damages. This is just for your information and record. Videocon LED TV purchased from vijay sales in 2014 with 5 years warranty, which is started giving problems. Technician said spare parts unavailable and hence company will replace with new TV. It's been a month since numerous complaints and reminders however its not been done till date. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Vijay Sales customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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+91 22 6171 1071
+91 22 6622 7722
+91 22 6171 3333
1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
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We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Customer Support Team