Vijay Sales — videocon tv model no-ddb tv vju32hh12cah m

Address:

Thane, Maharashtra, 401301

I Ms. Dhanashree Gohil had purchases the above mentioned TV from Vijay Sales Virar Branch on 5th December 2016. The TV display has git some issue for which we contacted Vijay sales to send its Videocone authorized technician.
The technician visited our place on 28/7/18and took a service charge of 590 and said part is not available with them. It is 30/8/18 today when we are approaching vijay sales for help and still the answer is same "PART NOT AVAILABLE". I am married and working the TV is at my parent's place now these old people are not even attended properly in the stores. So me and my Brother in law Mr. Suyog Kelkar are following up for the same.

Mr. Praful Pandey the so called floor sales manager of the stores is not even attending the calls. Is this the service that Vijay sales is rendering?? Do we still trust them for the products they sale, they can give services for their wear outs later? Are Managers like Mr Praful Pandey contact no -[protected] really worth??

Pitiful i would say!! Vijay sales say Mr. Praful Pandey works in franchisee but name that is getting spoiled that is of Vijay sales. Do people from Vijay sales even sense such things that their customers are getting pissed off by this quality of services?

Terrible services Vijay sales..

Disappointed Customer
Dhanashree-[protected]