[Resolved]  Vijay Sales — Videocon washing machine parts replacement

Address:122018

I have given complaint of my videocon washing approx 20 days back, which was purchased from your gurgaon outlet one year back only... At the time of complaint it was told me that within 48 hours engineer will visit and problem will be solved... Now i m calling your gurgaon outlet to give you status of my complaint but nobody picking up the phone, if i dial your number 100 times only one time it connected and that also if not picked up where would the customer go... The frequency of connecting call to your outlet is 1/100... Today 's world no body has so much of time... I purchased ac, washing machine, double door lg fridge from out let... And was planning to buy a led smart tv... But thank god i came to know your after sale services...

My complaint is still unresolved... Is this the way you treat your customer... If my complaint not resolved in next 2 days... I ll return the product at your outlet...
Was this information helpful?
No (0)
Yes (0)
May 23, 2017
Complaint marked as Resolved 
Vijay Sales customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2017
Vijay Sales Customer Care's response
Dear Guest,

Kindly provide us your contact number so that our concern team will get in touch with you..

Regards,
Vijay Sales.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vijay Sales
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    1465
    Pending
    0
    Resolved
    261
    Vijay Sales  Phone
    +91 22 6171 1071
    +91 22 6622 7722
    +91 22 6171 3333
    Vijay Sales  Address
    1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
    View all Vijay Sales contact information