Vijay Sales — vijay sales - faulty product / poor customer support

Address:	Mumbai City, Maharashtra, 400083
Website:	www.vijaysales.com

I have registered complaint to vijay sales on 26th oct'17 reg. Repair of my onida lcd television which was purchased from vijay sales few months back with 1+2 years extended warranty.

Post registering complaint engineer visited at my place on 2-3rd nov'17 and post inspection he said that front panel of the tv need to be replaced and he gave us 1 week tat for the same.

Now almost 18-19 days are passed but no one has visited for the replacement. I called vijay sales customer care 3 times but they are saying that they are not getting response from company (Onida).

If the vijay sales is offering extended warranty on behalf of any company then they have to ensure issued to be addressed on time.

This is high time and vijay sales customer care executives are not professional. They do respond properly.