[Resolved]  Vijay Sales — vijay sales ignoring complaint registered and even appliance purchase

Address:Mumbai City, Maharashtra, 400066

I had purchased lg refrigerator from vijay sales borivali in october 2014. This refrigerator stopped working from last 1 week. On saturday 16th sept 2017 i had registered complaint in customer care of vijay sales borivali by personally visit. Ms. Sana registered complaint in diary and promised operator will work within 3 days. Nobody attend complaint in 4 days so today i called to customer care borivali. First they checked complaint and ignored that i had registered complaint and after checking there data also ignored that i had purchased refrigerator from vijay sales. They refused to take complaint and given number of lg to contact directly. This is injustice to customer. I having bill with me. I have bill from vijay sales with me to prove it.
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Oct 20, 2017
Complaint marked as Resolved 
Vijay Sales customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2017
Vijay Sales Customer Care's response
Dear Guest,
Greetings from Vijay Sales.

Please provide us with your billing details/Registered contact number as we are unable to find it with the name.

Regards
Vijay Sales.
Complaint comments 

Comments

Dear sir/madam,
I am Avantika yadav.i had purchased a Lenovo laptop in month of feb serial number of my laptop no PF0L0BCU.. I misplaced my original bill. .can I get duplicate bill of my laptop...
Called the customer care today, and i requested them to per-pone my delivery to today instead of[protected]. The executive was rude on call and directly said he cannot take any request .

My mobile no. - [protected]
Name - Rohan Udeshi .

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