Vijaya Bank — amount of inr 9116/- debited from my account even after saying not to deduct the amount for some insurance.

Address:

South Goa, Goa, 403726

I got a call from vijaya bank, vasco branch stating that i have to do an insurance fr my house i bought for which i said i dont want to do it now i will visit the bank and do it later. But still the amount was deducted from my account. This is completely wrong.. Please help me. My account is not safe here. Moreover i dint knew what the exact insurance policy it is, what are the benefits of the policy and so on.. Just because they have access to our accpunt doesnt mean they debit any amount as they wish to do. Very disappointed with just ignorant behaviour of the staff.