[Resolved]  Vijaya Bank — cash not dispense from atm amount debited

Address:Mathura, Uttar Pradesh, 281004

I visited vijaya bank atm to get withdraw rs.10000 /- dated 13th nov 2018
Timing 5.08 pm via card of icici bank used but due to technical error cash could not be dispense and amount debited from balance
I called icici bank customer care same date to register complaint.7 days gone and today i recieved an update from icici bank that no update available
I need your help because my icici card insert in vijaya bank both at least not bothered to answer
I email their grivance they also not answered my complaint
Kindly intervention
Name of card issuer icici bank
Atm used to withdraw amount vijaya bank
Atm i'd svd 7144
Sr. No. Icici bank requested sr[protected]
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Dec 26, 2018
Complaint marked as Resolved 
Vijaya Bank customer support has been notified about the posted complaint.
Nov 20, 2018
Updated by Jagdeesh sharma
Kindly help and do the needful to take action against both banks
They cheats customers service is very poor not answered customer complaints even
Verified Support
Nov 23, 2018
Vijaya Bank Customer Care's response
Kindly lodge your issue on the bank's customer grievance portal, the link is https://www.vijayabank.com/spgrs/CustomerComplaints.aspx
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