Vijaya Bank — transaction pending about goibibo bus ticket

Address:

Chittoor, Andhra Pradesh, 517644

On 8th feb 2019 i done bus tkt in goibo app there. Is no tkt conform at the time my account is debited rs. 1147, pls solve my problem and credited my amount, at the time i contacted goibo customer care, but problem is traction only so kindly clear the problem. My account is debited rs 1147, on08/02/2019, at 2.47pm. Upi ref. No.[protected], so please solve my problem.