Vijaya Diagnostic Centre — Complaint

Sir/Madam,

Today 25th August 2022 I went to your vijaya diagnostic center L b nagar with my mother-in-law for blood test and 2D ecch test at 8.54am with registration number[protected]. The blood samples they collected and told to come in the evening in between 4pm to 5.30 for the 2D Echo test. As per them I started with my mother-in-law and reached the center 4.40pm with prior call to the concerned sister and found that the Dr. Madhulal left the center even if we called them and informed we are on the way. This is the kind of negligence how can he left even if the patient is on the way and well informed in advance. The Dr. left the center even if we informed by calling them that we are on the way. I am very much dissatisfied that this kind of service to senior citizens. He left the center 4.40pm sharp even the sister mentioned the time on your receipt. Please find herewith the details of the receipt for your reference. Then I requested your staff so they advised to go the vanasthalipuram branch for the same test then I again rushed to the vanasthalipuram center for the 2D echo test. This type of thing I never expected from a service organization like Vijaya Diagnostic Center. Kindly look into this so that this will not happen to others in coming days.

Thaning you,

Regards,
A.Kumar
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 25, 2022
Updated by saksap
Today 25th August 2022 I went to your vijaya diagnostic center L b nagar with my mother-in-law for blood test and 2D ecch test at 8.54am with registration number[protected]. The blood samples they collected and told to come in the evening in between 4pm to 5.30 for the 2D Echo test. As per them I started with my mother-in-law and reached the center 4.40pm with prior call to the concerned sister and found that the Dr. Madhulal left the center even if we called them and informed we are on the way. This is the kind of negligence how can he left even if the patient is on the way and well informed in advance. The Dr. left the center even if we informed by calling them that we are on the way. I am very much dissatisfied that this kind of service to senior citizens. He left the center 4.40pm sharp even the sister mentioned the time on your receipt. Please find herewith the details of the receipt for your reference. Then I requested your staff so they advised to go the vanasthalipuram branch for the same test then I again rushed to the vanasthalipuram center for the 2D echo test. This type of thing I never expected from a service organization like Vijaya Diagnostic Center. Kindly look into this so that this will not happen to others in coming days.

Thaning you,

Regards,
A.Kumar

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vijaya Diagnostic Centre
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    1%
    Complaints
    178
    Pending
    0
    Resolved
    2
    Vijaya Diagnostic Centre Phone
    +91 40 2342 0423
    +91 40 2342 0425
    +91 40 2342 0424
    Vijaya Diagnostic Centre Address
    3-6-16 & 17, Street No. 19, Himayatnagar, 29, Hyderabad, Andhra Pradesh, India
    View all Vijaya Diagnostic Centre contact information