I'm a long time customer with Vijaya diagnostic and you guys have build a trust and support by serving the customers with complete satisfaction and accountability. My recent visit was very very bad and I did not get proper response from the branch...
My nephew was advised for CT SCAN abdomen and oral iv investigation and this was a emergency case, his condition is not well and the receptionist informed that we will get report tomorrow evening almost 30 hrs. I mean if there is a emergency case don't you guys have some additional authority to get it done soon? I requested the Incharge ( Mr. Brahma) to check and keep emergency request so that I can get the report and can seek the doct ASAP. He said the term " there are other patients available, particular doctor needs to check this and that all gyann) then I called Mr. Mujeed and did not get any response from him...
Having said that all customers are important but based on the situation and the condition which client is in. You need to provide the solution within quick time...
My trust and bond is getting away from you guys... Was this information helpful? | 
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