VIP — bag pack purchased from vip store bill no. na9s18/76 dt.15/04/2018

K

kamalmotars

from Jagnair, Uttar Pradesh

Address:	Udaipur, Rajasthan, 313001
Website:	www.vipbags.com

I had purchased a bag pack from VIP store bill no. NA9S18/76 dt.15/04/2018 .. within a week the back is torn out from upper side. I raised a service complaint Ref no. 23421 dtd 31/07/2018. The company service replied to repair the bag for which I am not ready, for repairing I have to deposit bag and after repair it will lost its originality . Why should I got it repaired . I paid the amount form my nose for the VIP brand name for sure to recv good services. Please look into the matter.

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Aug 01, 2018

Updated by kamalmotars Please arrange to replace the bag as its fabric is worn out and if it is repaired it will lost its originality... Also during time of repairs how will i manage my laptop and other essentials to keep... Either i replace the bag otherwise i will bound to file a case in consumer court to get justice and compensation

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R

Rameshwar659

from Ghaziabad, Uttar Pradesh

I have purchased VIP trolley bag from CSD canteen.
Its two of four wheels are not working.
Kindly suggest the procedure and repair solutions. I live in Delhi/Anand vihar.

Regards
Rameshwar kumar
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