Viral Deal — booked order but not received

Address:

Srinagar, Jammu and Kashmir, 190001

Dear team this is not good to dissatisfy your customers if you don't have said products why you aid them on net and your service is disgusting
I had ordered phone redmi note 4 but not yet received please can you call me on [protected]
Or mail me [protected]@gmail.com

My order number is dear sir i had bought redmi note 4 on viral deal on 15 september 2017 order number is [protected]

I have not received it yet i made call many times but there is no reply