[Resolved] Viral Deal — delivery of wrong product and no response given to replace | |||||
R/sir, I have been placed on-line order to 'viral deal web site, on 08/01/2018 as product as mentioned below for supply of 'refurbished redmi note4 lucky by chance sale worth rs 2, 749/-. Accordingly above firm has received my one line payment and order generated vide viraldeal - order [protected] on 08/01/2018. 2. Above firm has delivered the product to my home address through courier. Aramex.com vide no [protected] on 29/01/2018. 3. On opening of product i found that wrong product has been sent to me, product available one-maxfone brand mobile and one broken mobile charger' maxfone is a key pad mobile looking just like a toys whereas i have been placed order for redmi mobile. 4. Company vide their invoice no dated 08/01/2018 which generated by m/s g. L. Electronic gst no 10bmtpk259712zl received with product. 5. I have mailed 03 times to firm on 29/01/18, 01/02/2018 and 10/02/2018 through my personal email id: [protected]@gmail.com for replacement of wrong delivered product but above firm not response my request. 6. I request to you kindly take necessary action against above firm for blacklisting for sailing of wrong product and cheating with public and not response request of customer. Further arrange for replacement my product or may be refunded my payment. Kindly bear with me. Thanking you sir Your faithfully. Mr. B. Gobinda bera, ph no [protected]/[protected], email: govindbera1972 @gmail.com Details of bill as under :- Viraldeal Jan 8 To me Viraldeal Thank you for your interest in viraldeal products. Your order has been received and will be processed shortly. Order details Order id: [protected] Date added: 08/01/2018 Payment method: pay with hdfc Shipping method: shipping cost email: [protected]@gmail.com Mobile: [protected] Ip address: 47.29.64.68, 49 Epayment received Instructions Golden colour preferred Payment address shipping address B gobinda bera Qtr no. B-229, near dhurwa bus stand Po. Dhurwa, ranchi Ranchi 834004 Jharkhand India b gobinda bera Qtr no. B-229, near dhurwa bus stand Po. Dhurwa, ranchi Ranchi 834004 Jharkhand India Product model quantity price total Refurbished redmi note 4 luck by chance sale! F1red_4 1 rs.2, 599 rs.2, 599 Sub-total: rs.2, 599 Shipping cost: rs.150 Total: rs.2, 749 Please reply to this email if you have any questions. Was this information helpful? | |||||
Jul 22, 2018 Complaint marked as Resolved My complaint not yet solved by company.No phone/email has been received so please take action as early as possible. | |||||
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