Viral Deal — regarding return policy

Address:Mumbai City, Maharashtra

I returned my last order of snapdeal company but during fill-up of bank details i used another ifsc code by mistake but next i did not get any option to re correct the ifsc code nd still i have not received any mail and also not received my amount
Other hand company provided it's customer care number but there is no facility to talk, only options are available there. But there no place to re correct the ifsc code. Again company also does not respond on mail. So it is a only matter of fraud.
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Apr 26, 2018
Updated by ChakrabortyAkan
I was complaining from the day of product delivery but no one responds again collected their product also. And bow their online option shows that they will not able to process this matter after seven days of delivery
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Hi Akan,

We are sorry for the unpleasant experience you've been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
I had bought led with Rs 6500 from viral deal my order no is [protected] but til now I had not received the product. Why don't u ban such type of fraud company
Jaswant js's reply, May 13, 2018
I had order led on viral deal worth Rs 65000 but till date the company neither returned the money not send the product my order no is 128031000354637
Iam booked redmi note 4 not my account disply . amount paid of mobile parchace 2749/- . no contract number in website pleez i requst rutern my amount .
vialdeal - order [protected]

G NARSIMHA's reply, May 24, 2018
i am ruturn my purchase amount
Hi sir ...
I delivery to raung prodect mobile maxfone delivery . Iam booked redmi note 4 not my account disply . amount paid of mobile parchace 2749/- . no contract number in website pleez i requst rutern my amount .
vialdeal - order [protected]

Sir l have booked Honour 9 lite mobile on 2nd July by paying 2749 by online my reference no. Is [protected]. My name prabhakar.hails from Karnataka Gulbarga. So far I have not received any information about my mobile. I have sent many mails but no reply . kindly arrange to get my money back or honour 9 original mobile. Thanking you

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