Vishal Mega Mart — Bad customer service

I went to vishal mega mart in zirakpur (Vip road) its my first visit to the store, as i live in canada. I asked for the assistance in baby's section to sheetal. I think she is manager or supervisor of the store. She totally ignore and carry on with her work but this is really bad customer service. I know about this as i am also a store manager. If a manager will not take care of customers in the store, so the other employees will also never bother about this which is really important for a store. So it was a bad experience to visit the store for first time.
Hope you will take care of this matter and tell your staff to attend customers in a good way.
Thanks
Neha vashishtha
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Comments

Dear Customer

Thank you for bringing this into our notice.

We certainly understand your concern and apologies for the inconvenience caused to you.

We ensure that the matter will be taken with the concern department. So that they may take appropriate corrective measure to ensure no one faces such un - pleasant in-store experience in future.

Thanks and Regards
Customer Support - Vishal Mega Mart
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    Vishal Mega Mart Phone
    +91 11 3001 7604
    Vishal Mega Mart Address
    Plot No 184, Platinum Tower, 5th Floor, Udyog Vihar, Phase I, Gurgaon, Haryana, India - 122016
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