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Vishal Mega Mart — case id svc[protected]

Dear team,

Please be noted that we purchase a tandem gas stove where some issue comes while used it
. Also rasing conplaint but no one come to visit because your technician have there work schedule they wirk according to thdm instead to givd privileges to customer

To day call to contact center some ons named manoj missbehave with me and said that this is your mistake that you purchases tandem product and now you need to follow company policy and in tandem customer care he is agent /supervisor /manager

Tandem run his customer care without any manager or supervisor and disconnect the call

I as a customs salute your company and also place call recording to social media that how tandem company cheated customer so no one purchase this company product

Sms received by vishal:
Dear customer, case id svc[protected]. Tandem/gas stove/tg26151g-[protected]-2brg may be approved for replacement, subject to physical verification, kindly visit the vishal mega mart store for final approval. For any further assistance please call on [protected] - vmm

Regards,
Radhe shyam kumar
[protected]
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Complaint comments  2 Comments     Updated: ShareTweet

Comments

Tandem mixer grinder has some problem, we want you to come do the service .
Purchased 3 ltr tendom pressure cooker...on 9th Jan...from day one it's not working properly it may be defective piece . Wants it's replacement

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    Vishal Mega Mart
    Customer Care Service
    Customer satisfaction rating
    12%
    Complaints
    948
    Pending
    0
    Resolved
    115
    Vishal Mega Mart Phone
    +91 11 3001 7604
    Vishal Mega Mart Address
    Plot No 184, Platinum Tower, 5th Floor, Udyog Vihar, Phase I, Gurgaon, Haryana, India - 122016
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