Vishal Mega Mart — complaint against vishal mega mart modinagar

Address:

Ghaziabad, Uttar Pradesh, 201204

Dear sir,

This mail is to get register a complaint against the staff of vishal mega mart modinagar.

Your staff at modingar store intentionally doing misbehave with customer and when we complaint against the staff mr. Vishal tomar was supporting his staff members.

One of your lady staf[censored]n necessary started shouting that we have stolen 2 specs. Spreading rummer with staff members without proper checking and identifying the correct reason.

I stopped her and said not to shout without verifying the facts. When matter was checked it was found that there was noting stolen and it was just a misunderstanding of your staff as he did not checked properly. When matter was sorted out your lady staff instead of realizing her mistake she started shouting that i misbehaved with a lady and she diverted the issue from her mistake to our misbehave. If vishal is not safe than who will go to purchase item in vishal if your employee will put this type of wrong allegations. When we reported to manager he was saying that misbehaving with lady staff can be harmful for us. Although i just stopped her to spread rummer without proper checking of facts. That means if your staff spoils customers image without any proof, we as a customer dont have right stop your staff and instead of realizing their mistake your team is putting allegation of customer.

When i argued with your checking staff they confirmed us that it was a mistake but your lady staff and manager started threatening me that do not argue otherwise it will not be good for me and he started to give indirect threatening of legal provisions of misbehaving with lady staff by a gent. It is the right way to deal with customers.

The roll of your manager is under question and the staff selection is very poor who dont know how to react and deal with reputed customer.

This is seriously a ridiculous thing done by your team and i request you to enquire the matter and take necessary action.

Regards,
Ca mohit goyal
[protected]