Vishal Mega Mart — Non cooperative attitude and rude behaviour of the sales staff

Visited Vishal Mega Mart, Sanjauli, Shimla, Himachal Pradesh on 14.04.2021 between 12.15 pm to 12, 50 pm. This is my second visit to the Mart. I am disappointed as well as appalled by the non cooperative and rude behavior of the Sales Staff. The details are as below:-
1. The price tags in some of the items were missing. The cashier at the counter made me to wait for long, while he dealt with other customers. Even after the long wait, the price of some of the items could not be known as the concerned person/s did not come, and consequently I dropped those item and did not purchase as it was again going to be a long wait.

2. There was a person at the gate who checked the purchased items and the bill receipt. He asked me open all the purchased items from my bag and put on his table. While I was doing so, he was busy gossiping on mobile phone and I was again waiting for long. When I interrupted, he very rudely murmured and said "Kya ho gaya...???". During my earlier visit also, I saw this person gossiping on phone, while customers were waiting for their items to be checked by him.

I have decided not to visit this Mart in future. However, I though I should bring this to the kind information of the higher management of the Vishal Mega Mart as I had been very frequent visitor to various Vishal Mega Mart in many other places.

I hope that the customer service of the Mega Mart improves in future.

Thank you.