Vishal Mega Mart — Not refund Rs.800/- rs in place of my 2 unused coupon code 1RVF214854 & 2RVF214854

Address:

Behind FCI Godown, Street No.-4, Chanderia

I was order no. VF214854 in Year 2020, but it not processed then I call for refund

but they issued me 4 coupon voucher of Rs. 300+300+300+400 on 31july2020
but no item available in this rates on site then
Again call in your costumer care then issued me 3 coupon code of 399+399+399=1200

I used a coupon code 3RVF214854

But other 2 coupon still not used due to your site under maintenance and then site closed.

Then they not return me 800/- rs in place of my 2 unused coupon code
1RVF214854 & 2RVF214854
Also refused to return me my money again & again on telephone.

Email reference is
Dear Customer,

Thanks for writing us again.

We would like to reiterate our previous response .

We would like to inform yo that we will not be able to able to refund for the refund coupons.

If you haven't redeemed that coupons in a given period of time now we will not be able to refund you .
Hide quoted text

Hope we will be able to measure up to your expectation.

Thanks and Regards,
Customer Support - Vishal Mega Mart
[protected]

[protected] Original Message[protected]
From: MahakalDarshan [[protected]@gmail.com]
Sent: 01/06/2021, 8:10 pm
To: [protected]@vishalwholesale.co.in
Subject: Re: VF214854: refund coupon

Sir
It's not my fault, and that's not a gift coupon, it's my hard earned money. you can't apply any conditions with my money,

I requested for refund money, but your costumer care forced me for coupon again & again,

I again requested you to refund my hard money Rs.800/_

On Tue, 1 Jun, 2021, 4:01 pm Vishal Mega Mart, wrote:
Dear Customer,

We appreciate that you brought this to our notice.

At Vishal Megamart we keep the customers at the focus of all activities. We understand that there has been some reason where you have not had a good experience.

We would like to inform you that now we will not be able to refund for the below refund coupons. we will not be be able to track any of the details because our webisite is not working.

The coupon which was given to you is valid for 1 month and site was working till December 2020.

If you haven't redeemed that coupon we will not able to refund the same. And you have not contacted us in between.

We are sorry for the inconvenince that you had faced. Hope we will be able to measure up to your expectation.

Thanks and Regards,
Customer Support - Vishal Mega Mart
[protected]

[protected] Original Message[protected]
From: MahakalDarshan [[protected]@gmail.com]
Sent: 31/05/2021, 6:11 pm
To: [protected]@vishalwholesale.co.in
Subject: Re: VF214854: refund coupon

Hello Sir,

Your website not working from some time.

I was order VF214854, but it not processed then I call for refund

but you issued me 4 coupon voucher of Rs. 300+300+300+400 on 31july2020
but no item available in this rates on site then
Again call in your costumer care then issued me 3 coupon code of 399+399+399=1200

I used a coupon code 3RVF214854

But other 2 coupon still not used due to your site under maintenance

So pls return me 800/- rs in place of my 2 unused coupon code
1RVF214854 & 2RVF214854

My account are here
Name : Surendra Nath
Bank: State Bank of India
Account no. [protected]
IFSC Code: SBIN0031325

With regards
Surendar Nath
[protected]

On Fri, 31 Jul, 2020, 3:31 pm Vishal Megamart, wrote:
Dear sir,