Vishal Mega Mart — Tandem mixer juicer is not working

Address:

H. NO. 3, ST. NO. 9, SBS NAGAR, DHANDRA ROAD, DUGRI. LUDHIANA

I bought tandem mixer juicer in December 2020 from vishal mega mart, dhandra road, dugri, Ludhiana. From last 8-10 days my juicer is not working properly. I showed it to store on dhandra road, dugri.
The executive checked the mixer juicer and said that he will submit complaint and the it will repair within few days.

It's almost past 1 week but no one came to check it. Kindly look into it asap.