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Vishal Mega Mart — thermo flask

We bought a thermo flask in feb 2018, hardly used it 2times and the cup joint broke wen we went asked to replace, the manager told they don't have guarantee for some products but y can't they tell customer wen they buy it. Fooling the customer please don't go to akshay nagar vishal megha mart, no replacement no refund we left the product there only.

thermo flask
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    Vishal Mega Mart Phone
    +91 11 3001 7604
    Vishal Mega Mart Address
    Plot No 184, Platinum Tower, 5th Floor, Udyog Vihar, Phase I, Gurgaon, Haryana, India - 122016